Privacy Policy: Clubs Travel OÜ

Last Updated: March 27, 2026

At Clubs Travel OÜ, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit clubstravel.ee or use our booking services via the Waavo platform.

1. Data Controller and Data Processor

  • Data Controller: Clubs Travel OÜ (Reg. nr: 10731651), Narva mnt 7d, Tallinn, Estonia. Email: info@clubstravel.ee.

  • Data Processor: For booking and payment services, we use UAB Waavo (Lithuania). Waavo processes your data on our behalf to facilitate your travel reservations.

2. What Data We Collect

We collect only the information necessary to provide you with high-quality travel services:

  • Identity Data: First name, last name, and age (required for flight/hotel bookings and age-based discounts).

  • Contact Data: Phone number and email address.

  • Location Data: Country of residence (required for tax compliance and travel documentation).

  • Technical Data: IP address, browser type, and usage patterns (collected via cookies and pixels).

3. How We Use Your Data

We process your personal data for the following purposes:

  1. Service Fulfillment: To process your bookings, issue tickets, and confirm hotel stays via the Waavo system.

  2. Communication: To send you booking confirmations, travel updates, or respond to your inquiries.

  3. Marketing & Analytics: To improve our website and show you relevant offers based on your interests.

  4. Legal Obligations: To comply with Estonian accounting and travel regulation laws.

4. Third-Party Data Sharing

We do not sell your data. However, we share your data with trusted third parties to fulfill our contract with you:

  • Waavo (Booking System): Processes your personal and payment information. For more details, see the Waavo Privacy Provisions.

  • Travel Providers: Partner operators like Novatours, Coral Travel, airlines, and hotels.

  • Marketing Tools: * Facebook Pixel: Used to measure the effectiveness of our advertising and show you relevant travel deals on social media.

    • Google Analytics: Used to understand how visitors interact with our website to improve the user experience.

5. Cookies and Tracking

Our website uses cookies to enhance functionality.

  • Essential Cookies: Required for the booking system to work.

  • Analytical/Marketing Cookies: We use Google Analytics and Facebook Pixel to track visitor behavior anonymously. You can manage your cookie preferences through your browser settings or our cookie consent banner.

6. Data Retention

We store your personal data for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of your travel and for 7 years thereafter to comply with Estonian accounting and tax laws.

7. Your Rights

Under the GDPR, you have the following rights:

  • The right to access the personal data we hold about you.

  • The right to correct inaccurate data.

  • The right to request deletion (“Right to be forgotten”) of your data, provided there is no legal obligation for us to keep it.

  • The right to withdraw consent for marketing at any time.

To exercise these rights, please contact us at info@clubstravel.ee.

8. Disputes

Any issues regarding data processing will be resolved through negotiation. If we cannot reach an agreement, you have the right to contact the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at www.aki.ee.